Cary

Territory

GEOID
3710740
OCD-ID
ocd-division/country:us/state:nc/place:cary
POP
183,582 (2025)
CENTER
35.7825, -78.821
SOURCE
census tiger

Government of Cary

Bodies, seats, agencies and services that belong to Cary itself.

Organization 21

Departments

  • AI and Data Management Information Technology

    Leads the Town's data management and use of artificial intelligence, and supports the systems and integrations that connect Town technology platforms. Led by the Town's Chief Information Officer.

  • Legislative body of the Town of Cary

  • Delivers vertical capital projects and facilities, manages Town construction projects in the field, and interprets and enforces standard specifications for new development and capital projects.

  • Finance Finance

    Administers the Town's financial affairs: cash management, accounting, debt administration, payroll, utility billing and collection, accounts payable and receivable, risk management, and purchasing (Utility Accounts, Accounting, Procurement & Contracts).

  • Provides fire suppression, first-responder emergency medical service, technical rescue and public fire education. Internationally accredited.

  • Fleet Public Works

    Maintains and repairs all Town vehicles and equipment; supported by the Town's Fleet Fund.

  • Recruitment and hiring, classification and pay, employee relations, benefits administration, training and employee safety for Town government.

  • Information Technology Information Technology

    Supports the Town Council and staff through technology for Town facilities, projects, meetings and events; includes GIS and telecommunications.

  • Reviews plans and issues building permits; enforces the residential and commercial NC Building Code (building, fire, mechanical, plumbing, electrical); collects development-related fees. First floor of Town Hall.

  • Executive office of the Mayor of Cary

  • Recreation, sports, environmental, historical and cultural arts programs; operates the Town's parks, greenways, community centers and special venues including WakeMed Soccer Park, Cary Tennis Park, USA Baseball National Training Complex and Koka Booth Amphitheatre. Nationally accredited.

  • Comprehensive and area planning, historic resources, affordable housing and senior programs, development plan review, zoning enforcement, sign permits, annexations and rezonings. The departments page names it Planning and Community Development.

  • Community policing through geographic districts; Police Records, Traffic Safety, School Resource Officers and Criminal/Juvenile Investigations; operates the Emergency Communications Center (911) and provides Animal Control. Phone is the non-emergency line; dial 911 in an emergency.

  • Public Works Public Works

    Maintains Town buildings, grounds, parks, greenways, streets and traffic signals and off-plant water and sewer lines; collects garbage, yard waste and recycling. Phone is the 311 line (dial 311 inside Cary).

  • Stormwater Utilities

    Manages the Town's stormwater system and floodplain, including stormwater capital projects, development plan review for stormwater, field services and environmental compliance.

  • Legal advisor for the Town Council and staff; manages the Town's real estate. Attorneys in the Office cannot give legal advice or representation to private citizens.

  • Supports the Town Council: gives notice of Council meetings, prepares the agenda and records proceedings, is custodian of permanent Town records, keeps the Town seal, updates the Code of Ordinances, and keeps records of board and commission appointments.

  • Includes the Town Manager along with the Deputy and Assistant Town Managers, Strategy, Special Projects, Organizational Development, Budget and Capital Planning, Downtown Services, Environment, Marketing and Communications, and 311. The Town Manager implements the policies set by the Town Council and manages all operational departments.

  • Transit Transportation

    Oversees GoCary, the Town's public transit service, including transit planning, transit facilities and public outreach.

  • Plans, designs and builds Town transportation infrastructure including sidewalks, greenways and streets; traffic engineering and safety; operates the Traffic Management Center. Phone is the published contact for the Assistant Transportation Director, the only number listed.

  • Utilities Utilities

    Water, wastewater and reclaimed water supply, treatment, planning and compliance for Cary, Apex, Morrisville, RDU Airport and the Wake County portion of Research Triangle Park.

Services 15

  • 311 Non-Emergency Service Request Town Manager's Office
  • Administrative Building Permits Online Inspections & Permits
  • Apply for Town of Cary Jobs Human Resources Department
  • Apply to Serve on a Board, Commission or Committee Town Clerk's Office
  • Bids & Proposals (NC Electronic Vendor Portal) Finance
  • Commercial Building Permit Application Inspections & Permits
  • File a Police Report Online Police Department
  • Notice of Intent to Picket Police Department
  • Pay a Utility Bill Online (DigiPay) Finance
  • Public Records Request Town Manager's Office
  • Register for Recreation Programs & Classes (RecTrac) Parks, Recreation & Cultural Resources
  • Report an Animal Bite Police Department
  • Report a Water or Sewer Problem Utilities
  • Request a Rollout Cart or Curbside Collection Service Public Works
  • Town Council Agendas, Minutes & Meeting Video Town Clerk's Office